ORDERS:
All orders can take up to 2 days to validate. If fraud is detected we will hold the order until all details are verified with the customer. Under no circumstances any item purchased for €0.00 will not be valid
DELIVERY:
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Packages are generally dispatched next day after receipt of payment and are shipped via An Post Parcel Delivery depending on your location with tracking and trace fully insured courier service. Please allow up to 2 working days for delivery. If you prefer delivery via An Post with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately as shipping fees will apply to each of them. Your package will be dispatched with great care and will be delivered in excellent condition, special care is taken to protect fragile objects.
IRELAND:
Orders are dispatched within 24 hours of receipt & include a tracking number as standard.
An Post - €7.95 (1 - 2 working days from time of order)
EUROPE:
Orders are dispatched within 24 hours of receipt & include a tracking number as standard.
DPD Registered - €22.95 (approx. 4-5 working days from time of order)
An Post International Registered - €24.95 (approx. 5 - 7 working days from time of order).
RETURNS POLICY:
If you have made a purchase online & would, for some reason, like to return it then you must contact us at either:
+353 (57) 9361045
info@wirelessphones.ie
You must clearly state the reason that you want to return the product.
In order to request a return you must have a valid order number that will have been e-mailed to you upon your purchase.
If it's a case that you bought a product & would like to exchange it for a similar product (different colour, etc.), this is generally fine if it's done within 30 days of the original purchase.
GRADED DEVICES:
VM - "VAT MARGIN" This invoice does not give the right to an input credit of VAT.
Can be returned within 7 days if unused.
If faulty within 7 days will be repaired, exchanged or refunded upon inspection.
Accidental damage voids all warranty.
If your device has been opened by any third party your warranty is void.
Each used phone has a specified warranty stated on your receipt.
All Boxes/Accessories are non original, provided complimentary and have a 90 day warranty.
